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FAQs

I am a meter installer and need a copy of my MOCOPA® competency certificate.

MOCOPA® does not provide competency certificates to individuals.  Meter operators are responsible for assessing meter installer competencies and for issuing competency certificates. You need to contact the meter operator who assessed your competency to obtain a certificate. 

I am an individual and am looking for MOCOPA® training.

MOCOPA® do not offer training courses. Each meter operator working under MOCOPA® is responsible for the training and assessment of their own operatives. If you would like to become a meter installer, please contact the existing MOCOPA® Operator parties to find out about current vacancies for trainee installers.

I am a MOCOPA® authorised meter operative. Why do I need separate authorisation to work in the Scottish Power or Northern Powergrid network areas?

Scottish Power and Northern Powergrid currently require meter operatives working in their network areas to be authorised separately in addition to MOCOPA® authorisation.

I would like to obtain MOCOPA® accreditation for my company.

Please visit the Become a MOCOPA® Operator page or contact the Registration Authority at This email address is being protected from spambots. You need JavaScript enabled to view it. to find out more about the requirements and processes involved in becoming a MOCOPA® Operator.

I am a local authority/housing association/electrician and would like to become a MOCOPA® party in order to withdraw cut-out fuses.

It is not practicable for a local authorities, housing associations or electricians to become MOCOPA® parties. Applicants to MOCOPA® need to have a fully-fledged metering operation set up to be able to satisfy the technical and safety requirements of the agreement and need to be either a BSC (Balancing and Settlement Code) qualified Meter Operator Agent or work under the instruction of a BSC qualified Meter Operator Agent.

MOCOPA® Operators are further only allowed to withdraw cut-out fuses of meters for which they are the appointed meter operator. Accession to MOCOPA® alone therefore doesn't provide general authorisation to withdraw cut-out fuses from any meter position.

I want to install smart meters, do I need to be MOCOPA® accredited?

Yes, in order to install smart meters, meter operators need to be MOCOPA accredited. However, please be aware that MOCOPA is an accreditation for meter operators of all electricity meters. This means that policies are required to include the installation of WC and/or CT meters, not solely to the installation of dual fuel or smart meters. Applicants will be assessed following the MOCOPA guidelines for electricity meters and all HSE and training policies should reflect this. 

Who are Elexon, what is the BSC and why are they relevant for meter operators?

The Balancing and Settlement Code (BSC) sets out the rules for balancing and settlement arrangements of electricity in Great Britain. A high level explanation of the BSC arrangements can be found here. Elexon is the company responsible for administration of the BSC.

Metering is an important part of the balancing and settlement processes and Elexon in their role as the administrator of the BSC have to ensure that any organisations entering the metering market develop their systems and processes to the standards required by the Code.

Further information on the BSC qualification and market entry processes can be found here.

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